Frequently Asked Questions

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wecare@cffinder.com

Check most frequently asked questions here, if you still need help then please contact us at wecare@cffinder.com.

Body Glow

  • Our glow lotion is designed with a transfer-resistant formula that stays comfortably on the skin once fully dry. Unlike heavy shimmer oils, it forms a lightweight glow layer with minimal residue, making it suitable for everyday wear, even with light-colored clothing.
  • Yes. CFFINDER is designed to enhance a wide range of skin tones, from fair to deep complexions, with a natural healthy glow instead of an ashy or glitter-heavy finish. The lightweight formula is also suitable for most skin types, including sensitive skin.
  • Yes, The Glow has a soothing geranium essential oil scent for a healing feel, while The Shimmer has a fresh, sweet floral-fruity fragrance that gives you a confident vibe.
  • Yes, our formula is 100% vegan and not tested on animals.
  • Yes. Our lightweight, skin-loving formula can also be used on the face as a shimmer face lotion. Many creators apply a small amount before makeup to add a soft, natural-looking radiance to the high points of the face. If you have sensitive skin, we recommend doing a patch test first.

 

  • Absolutely. The mini size(15ml) makes it perfect to carry in your bag or pocket, so you can glow on the go.

A body shimmer is a type of cosmetic product designed to give your skin a subtle, radiant glow — often with a hint of sparkle or sheen. It’s like a highlighter for your body.CFFINDER Body Shimmer is specially designed to accentuate the collarbones, shoulders, and legs, giving your skin a soft, light-catching radiance. Its lightweight and blendable texture melts seamlessly into the skin, leaving behind a natural, glow-enhancing finish — never sticky or greasy. The shimmer is subtle yet noticeable, perfect for creating a polished “lit-from-within” look that feels effortless and elegant.

  • CFFINDER Body Shimmer features a lightweight, fast-forming formula that sets in as little as 10 seconds. It absorbs quickly into the skin, leaving a smooth, natural-looking glow without a sticky or greasy feel, so you can get dressed and head out almost immediately after application.

Unlike traditional shimmer body oils, CFFINDER Body Shimmer Lotion has a lightweight, non-greasy texture that absorbs quickly and forms a smooth glow layer in as little as 10 seconds. It delivers a natural radiance without the sticky, slippery feel often associated with body oils.

Face Glow

The recommended frequency is 2 to 3 times per week, which is enough for most people to maintain hydration, comfort, and a healthy-looking glow. If your skin feels especially dry, irritated, or stressed, you can also use it as needed for extra SOS care. For best results, apply the mask to clean, toned skin, leave it on for 10 to 20 minutes, and gently pat in the remaining essence without rinsing.

The SOSO Hydrating & Soothing Mask helps create a glass-skin-like effect by focusing on the key elements behind that look: deep hydration, soothing care, barrier support, and visible radiance. Korean sheet masks are often regarded as a gold standard in skincare because they combine innovative mask materials with hydration-focused formulas that help the skin look smoother, plumper, and more luminous. This mask is powered by a Hyaluronic Acid Complex for multi-layer moisture, Centella Asiatica (Cica) to calm and comfort the skin, Panthenol (Vitamin B5) to support the skin barrier and reduce moisture loss,and Astaxanthin and Niacinamide for brightening support. These ingredients help the skin appear dewier, clearer, calmer, and more naturally radiant, which is why the mask can contribute to a fresh, glass-skin-inspired finish.

The SOSO Hydrating & Soothing Mask is positioned as suitable for all skin types, especially sensitive, dry, and irritated skin.It is sulfate-free and paraben-free. However, no skincare product can be described as completely allergy-free for everyone, because individual skin sensitivities can vary. If your skin is easily irritated or allergy-prone, it is best to perform a patch test before full use.

Hair Glow

Le masque capillaire Masil 8 Seconds Salon convient particulièrement aux cheveux abîmés, secs, ondulés et crépus/frottés qui ont besoin de soins rapides mais efficaces. C'est également un excellent choix pour les personnes qui souhaitent des cheveux hydratés, doux et lisses, sans effet lourd ou gras. Grâce à sa formule liquide-crème légère, il aide à améliorer la douceur et la facilité de coiffage tout en gardant les cheveux frais et légers.

Dès la première utilisation, les cheveux sont plus doux, plus lisses et plus faciles à coiffer tout au long de la journée. Utilisé régulièrement lors de votre routine de lavage, l'état de vos cheveux continue de s'améliorer au fil du temps, surtout s'ils sont secs ou abîmés. Une utilisation régulière permet de maintenir des cheveux d'aspect plus sain, mieux soignés, avec une douceur et une brillance durables.

Oui, le masque capillaire Masil 8 Seconds Salon doit être utilisé après le shampooing. Lavez simplement vos cheveux avec du shampooing, essorez délicatement l'excès d'eau, puis appliquez le masque directement sur les cheveux et le cuir chevelu. Il n'est pas nécessaire d'utiliser un après-shampooing supplémentaire avant ou après, car ce soin est conçu pour offrir une nutrition, une douceur et un soin rapides en une seule étape.

Absolument. En fait, les cheveux teints ou colorés sont souvent plus vulnérables à la sécheresse et aux dommages, ce masque capillaire liquide est donc particulièrement recommandé pour les cheveux traités socialement/par coloration. Il aide à nourrir et lisser les mèches abîmées sans alourdir les cheveux. Lorsqu'il est utilisé conformément aux instructions, il ne devrait pas non plus provoquer de dégorgement de la couleur, vous pouvez donc l'utiliser en toute confiance dans le cadre de votre routine capillaire habituelle.

Le masque capillaire Masil 8 Seconds Salon utilise un effet auto-chauffant unique. Lorsque l'ampoule liquide transparente entre en contact avec l'eau de vos cheveux, elle déclenche une légère réaction thermique qui ouvre les cuticules des cheveux, permettant aux nutriments concentrés d'être absorbés instantanément. La formule s'épaissit ensuite pour devenir une crème blanche riche qui scelle les cuticules, retenant ainsi l'hydratation et la brillance.

The time needed to see visible improvement can vary from person to person, depending on factors such as scalp condition, hair-loss pattern, and consistency of use. However, according to test results provided for 33 participants, the product showed signs of scalp improvement and effective anti-hair-loss care after 4 weeks of use. After 12 weeks, the data indicated a 5.52% increase in hair density and an 11.16% reduction in hair loss. In general, this suggests that some users may begin noticing early scalp and shedding-related improvements within the first month, while more visible density-related results are more likely to appear with continued, consistent use over a longer period. For best results, the serum should be used regularly after every shampoo as part of your ongoing hair-care routine, rather than being viewed as a one-time quick fix.

The Masil Scalp Serum is positioned as a Minoxidil alternative, but it works in a different way. Rather than relying on Minoxidil as a drug-based active, this serum uses a blend of botanical extracts and scalp-care ingredients, such as ginseng root extract, caffeine, thuja orientalis leaf extract, and gentian root extract, to help nourish the scalp, support hair roots, and create a healthier environment for fuller, stronger-looking hair. In short, Minoxidil is typically known as a pharmaceutical hair-growth treatment, while Masil Scalp Serum focuses more on scalp nourishment, root support, and daily hair-care maintenance.

The formula is designed to be scalp-friendly and includes ingredients that help soothe and care for the scalp, rather than leaving it feeling heavy or overloaded. However, as with any scalp treatment, individual sensitivity can vary. If you have a very sensitive scalp or are prone to irritation, it is a good idea to do a patch test first. If redness, itching, or discomfort occurs, you should stop use and consult a professional if needed.

Yes, it can be used in the morning if that fits your routine. The serum is described as a clear, non-greasy liquid, so it is designed to absorb into the scalp without leaving a heavy, oily residue. When used in an appropriate amount, it should not significantly interfere with hairstyling and is suitable for people who want scalp care without making the roots look flat or greasy.

The Masil 8 Seconds Hair Mask combines hydrolyzed proteins from sources such as wheat, soy, rice and oat with a 17-amino-acid complex to support smoother, stronger-looking hair. It also contains panthenol for hydration, salicylic acid and menthol for a refreshed scalp feel, plus botanical extracts including green tea, lavender, Centella asiatica, licorice root and ginkgo biloba.

Payments

  • We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Shop Pay.All payments are securely processed via Shopify Payments or PayPal.

Returns

  • We've outlined all possible return scenarios—please click refund-policy to view the full details. If you have any questions, feel free to contact us via wecare@cffinder.com at any time. 

 

 

Shipping

  • We currently ship to the United States, United Kingdom, Canada, Singapore, Australia, and New Zealand. Estimated delivery times are as follows:
    1. United States: 8-15 days

    2. United Kingdom: 10-13 days

    3. Canada: 10-15 days

    4. Singapore: 4-12 days

    5. Australia and New Zealand: Approximately 15 days


For faster shipping, please contact customer service.

  • Your satisfaction is our top priority! Currently, all products in our store come with free shipping.
  • Once your order ships, you’ll receive an email with a tracking number and link.